Citizens can now get advice online through a new service.

As part of the new Citizens Advice consumer service, residents can get top tips on energy bills, used cars and how to deal with dodgy builders via www.adviceguide.org.uk.

Tom Brake, MP for Carshalton and Wallington, said: "Consumers need good, easy to understand advice which explains their rights and what they can do to solve their problem."

"The new online consumer advice from Citizens Advice offers just that and I think it will go a long way to helping my constituents sort out their consumer problems."

Anyone looking for phone advice on a consumer issue can call 08454 04 05 06 (English) or 08454 04 05 05 (Welsh).

The phone service is available from 9.00am to 5.00pm on weekdays.