Could someone please explain to me why I had to jump through so many hoops and pay through the nose just to have a kitchen extension?

An extension which was on my property and would not even be seen by others.

And yet there are god-awful huge eyesore blocks of flats springing up all over the place in Croydon.

There is obviously one rule for homeowners and another for developers.

Kathleen O'Neill Received by email