Specsavers in Sutton has launched a free sight and hearing consultation service through video and telephone.

Developed in line with NHS recommendations on remote consultation, the new service is open to everyone, whether or not they are currently a Specsavers customer.

Specsavers Sutton is one of several organisations that are fast-tracking changes to their services to respond to the evolving needs of customers in the current crisis.

Clinical services director, Giles Edmonds, of Specsavers, said:

"With our stores currently only able to offer urgent and essential care to a limited number of customers, we have been exploring innovative alternatives to in-person appointments.

"Lockdown is affecting all of our lives and there are already fears that people are delaying accessing essential health services in the current situation.

"This solution removes several barriers, especially with health services already under immense pressure.

"We hope that Specsavers Remote Care, our video consultation service, will in some way help people who might otherwise have gone to their GP or A&E unnecessarily.

"Without access to expert advice and care from our opticians and audiologists, quality of life could be greatly impacted and wider health put at risk."

For more information visit at https://www.specsavers.co.uk/stores/sutton