Richmond's NHS community healthcare service has topped national rankings in 15 responses to a survey of its workers.

Hounslow and Richmond Community Healthcare NHS Trust (HRCH) was ranked top in 15 different questions put to employees.

Among the questions responded to, 84.9 per cent of respondents said they were able to do their job to the standard they were pleased with.

72 per cent felt they were supplied with adequate equipment to go about their work, while 78.2 per cent said they were able to provide care to a level they aspired to.

Nearly all responses agreed that the trust encouraged them to report errors and incidents, as well as that their department collected the feedback of patients and service users.

The lowest rate of agreement (60 per cent) related to relationships at work not being strained.

The percentage of colleagues recommending HRCH as a place to work remained the same as last year at 70.2 per cent – almost 4 per cent better than the national average of 66.3 per cent.

Out of 90 questions, 48 responses improved since 2018, including positive views of teamwork, quality, support from immediate managers, and health and wellbeing.

In addition, almost 8 out of 10 of colleagues recommended the trust as a place to receive treatment (78.9 per cent).

Alison Heeralall, director of workforce and communications, said: “I am pleased that 745 colleagues participated in the survey, which is 67.1% of our workforce. This is a brilliant response and means we have some rich, valid data to show us where we can make improvements.

“The results from the staff survey are incredibly important to us, as we get to hear what our people really think about working here.

“While most of our latest results are overwhelmingly positive, with year-on-year improvement, we still have some areas for improvement. Our trust board will the feedback to support improvements based on key themes or areas that need more focused efforts from the trust.”