People with mental health needs were put at risk of harm at a Beddington care home, an inspection has found.

Restoration Care has been placed in special measures by the Care Quality Commission (CQC).

It was rated ‘Inadequate’ on January 14 following an inspection in November.

The care home in Oakmead Road accommodates up to four people with mental health needs.

At the time of the inspection there were three people living there.

Staff were up to date with safeguarding training and relatives told us they felt their loved ones were safe.

But inspectors found a range of problems leading to an ‘Inadequate’ rating, it was previously rated ‘Good’.

There are five categories that the service was rated on, all but one were rated ‘Inadequate’, but ‘Requires Improvement’ was given for whether the service is caring.

Inspectors deemed that medication was not being managed safely at the care home and accidents were not being reviewed after they had taken place.

The report said: “People were not always treated in a kind manner. The service lacked a consistent approach to people and their relatives being involved in the care and support they received.

“The service was failing to ensure it promoted a culture of equality and diversity. People’s privacy and dignity was not promoted.

“Care plans remained inconsistent and did not always guide staff to provide person-centred care. People were at risk of social isolation and did not engage in community activities. We found that the systems in place to manage complaints and end-of-life care were insufficient.”

The registered manager Yvette Thomas said she was upset about the rating but did not want to comment further.

It will now be up to the care home to put together an action plan and the CQC is expected to re-inspect the service in six months.