A BRIDE-TO-BE and nine friends are demanding compensation from easyJet after a cancelled flight from Southend “ruined” their hen party.

Charlotte West, 27, was left in tears after a surprise trip to France, including a day in Disneyland Paris, was delayed by 17 hours.

The flight was scheduled to depart from Southend Airport at 2.45pm on February 22 but was cancelled after being grounded for an hour-and-a-half due to fog.

The hen were forced to take the Eurostar because of the delay, and they didn't make it to France until the next day.

According to law firm Bott and Co., the ten hens are being denied compensation by the airline.

Ms West, from King's Cross, north London, said: “The whole trip was a complete surprise. My friends dressed me up in French themed clothing, including a beret and moustache and it was then that I realised we would be going to Paris. I was so excited.

“For the most part, we were told we had to remain seated. One of my bridesmaids desperately needed to use the toilet but wasn't allowed to go initially.

“We had to choose between lining up and seeing what our options were or leaving to try and make the Eurostar to Paris.”

The group made it to Disneyland Paris by 7am the next day, but Charlotte's closest friend dropped out just before they boarded the Eurostar.

The bride-to-be described the ordeal as “heart-breaking”.

The airline has refunded the group's Eurostar ticket costs, but have refused to pay out compensation.

A spokeswoman for easyJet claimed the hens had all been paid reasonable costs, saying no more compensation was due.

She said: “Like other airlines flying to and from London Southend on February 22, EasyJet had to divert its previous flight from Paris to Stansted because of fog over Southend.

“Because the weather didn't improve unfortunately the flight had to be cancelled. Whilst these circumstances were outside of our control we'd like to apologise for the inconvenience caused.

“All passengers on the flight were given the option of transferring their flight free of charge or obtaining a refund and we provided hotel accommodation and meals for those requiring it.

“As the flight was cancelled because of adverse weather no compensation under EU261 is due.

“However we have refunded Ms West for her flight, her alternative Eurostar transport and all reasonable expenses.

“The safety and wellbeing of our passengers and crew is always easyJet's highest priority.”

Ms West said: “I missed my big night out, and in total we lost over £200 for the karaoke room deposit.

“If we hadn’t made the decision ourselves to get the Eurostar we would have also missed Disney.

“My hen do was supposed to be a special time but the cancellation really tainted the experience.

“We could have never expected it to go the way it did and I don’t think easyJet handled it very well at all.

“They made no effort to keep us informed throughout the delay and we were all anxious and stressed.

“I won’t be flying to Paris next time. I would definitely choose going by Eurostar than EasyJet. I will never fly with them ever again.”

She added: 'I feel like my hen do was ruined, not having the big night out and being tired at Disney.

“The first night was going to be when people who’d never met before got to know each other but we didn’t get to do that.

“My bridesmaids had put in so much effort and time organising the trip and EasyJet ruined the start of it all.”

Bott and Co. have been instructed to pursue easyJet for compensation