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London Borough of Croydon

Notice ID: SUT2277507

Notice effective from
16th December 2021 to 15th January 2022

London Borough of Croydon
Report of Local Government and Social Care
Ombudsman
The Local Government and Social Care Ombudsman has issued a report following its investigation of a complaint against London Borough of Croydon. The complaint was about Adults Social Care.
The Ombudsman found that there had been fault on the part of the Council, and this had caused injustice to the complainant. London Borough of Croydon has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint. The Council must now consider the report and tell the Ombudsman within three months what it proposes to do.
Due to the Coronavirus Pandemic and the current restrictions in place, any persons wishing to inspect the report may review this online on the Croydon Council website or request one free of charge for three weeks starting on 13 December 2021 by contacting The Complaints Resolution Team by emailing:

complaints@croydon.gov.uk

or by telephoning: 0208 726 6000 ext 50115. Anybody is entitled to a copy of the report or extracts from it.

Attachments

SUT2277507.pdf Download

London Borough of Croydon

Bernard Weatherill House , 8 Mint Walk , Croydon , CR0 1EA

http://www.croydon.gov.uk 020 8726 6000

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