Transport for London has said it is 'appalled' and will investigate after one of its bus drivers was filmed embroiled in a row with a bus driver in Earlsfield.

Twitter user Chris Squirrelpot filmed an argument he had with bus driver yesterday (October 5), in which he asked for her to make room for him to board.

He said: "I am disgusted by this driver's behaviour.

"It illustrates very clearly how, by continuing to allow drivers to behave like this, TfL does not take disabled access at all seriously."

In January, the Supreme Court unanimously ruled bus companies should do more to accommodate wheelchair users and it was not enough for drivers to "simply request" a non-wheelchair user to vacate the space without taking any further steps.

The highest court in the land ruled, if a refusal to move is unreasonable, the driver must consider taking further steps to "pressurise" the reluctant passenger to leave the space, "depending on the circumstances".

In the video, the driver can be heard saying "where am I going to put these people?" the man replied that others could either ‘fold up their buggies’ or ‘choose to get off’.

The man said: “I’m not asking you to put them anywhere, I’m asking you to ask them to make room [for me].”

However, the bus driver insisted: “But there’s no room, because they cannot stay in the aisle.”

The woman then appeared to speak to people on the bus and then questioned whether he would continue filming.

The man said: “I think you will face disciplinary action over this.”

But the driver replied: “I would? Me personally? Take me to court, I’ve got no problem.”

Later, she got back into her driver’s seat to continue the journey, before saying the man filming was ‘ignorant’ and ‘very selfish’.

The driver said: “No one put you in there, but we will show you pity because it’s the law. You have no manners.”

Claire Mann, TfL’s director of bus operations, said: “We are appalled by this and apologise to our customer. An urgent investigation is underway. We expect the highest standards from bus operators and their drivers and something has clearly gone terribly wrong here."

“We work hard to ensure that bus operators are regularly reminding their drivers that the priority space is for wheelchair users.”