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Pet chain denies puppy-farming allegations

A pet shop chain at the centre of puppy-farming allegations has this week denied any wrongdoing.

Petsville International, which has stores in Sutton and Kingston, was accused of keeping up to 20 dogs in cramped cages and buying them in from unscrupulous puppy-farm dealers in Ireland.

The practice is fiercely opposed by animal rights campaigners and involves dogs being “over-bred” in cramped conditions.

Young puppies are then transported hundreds of miles in cages.

Investigators who visited Petsville in Kingston, with a reporter from the Daily Mail newspaper, were concerned about dogs with weepy eyes and in a dirty state.

An ex-veterinary nurse said that she believed one had an “overshot” jaw and worms.

A company spokesman said he was also considering legal action against the Daily Mail, which claimed the paperwork was illegible, making it hard to trace the dealers, and prospective buyers were not able to see the puppies’ mothers, something the RSPCA recommends.

Owners at the shop have vehemently denied the allegations, insisting all their puppies were bought from licensed breeders or local families.

A spokesman for the company confirmed he had bought dogs from Ireland but denied links with Ireland’s biggest puppy-farmer, John Boland.

He said the dogs mentioned in the Daily Mail investigation were given a clean bill of health by vets afterwards and the cage sizes were “more than adequate” according to a national charter.

The shop, which also has a branch in Sutton, has been no stranger to controversy over the past few years.

Campaign group South East Animal Rights lists it as one of its top priorities in the last five years and the RSPCA investigated the Sutton shop in autumn after receiving complaints from worried animal lovers.

The case was later dropped because of lack of evidence.

Complaints have also been made to Kingston Council about the health of the company’s dogs, after a springer spaniel puppy died just three weeks after being bought on January 6 this year.

Four complaints were made to the council last year, but none were substantiated.

Owner Garry Green had to stump up a £1,200 for veterinary fees when 14-week-old Alfie was diagnosed with a cough and a heart murmur.

Mr Green said he never received a full medical history report for the dog, despite several requests for it.

The Petsville spokesman said the shop offered the services of their own vet and this was declined.

A full £522 refund was given for Alfie and half the vet’s bill was paid.

Comments(5)

ohdearyme says...
2:18pm Thu 4 Sep 08

I wouldn't dream of buying a puppy from a pet store. Our dog, a female Jack Russell was bought from a breeder, we went to the home of the dog breeder and were able to see the pups with their mum. Only when the breeder was happy with US were we allowed to take my pup home.

A Dog's Life says...
7:14pm Thu 4 Sep 08

Look on any Forum and you will find criticisms of Petsville. We have 23 complaints against this pet shop which we submitted to the licensing committee but the Solicitor to the council refused to allow them to be examined by the licensing panel.
We have been able to trace nearly all the breeders to either Ireland or West Wales. One was from Brecon. The so called Pedigrees are names taken from the Kennel Club Supplement and do not always relate to the breed of dog sold by this pet shop.

trasie says...
11:51am Mon 8 Sep 08

I think that you'll find that you can't trust the Kennel Club either, they have been interbreeding dogs for money for many years. The RSPCA has their work cut out if they are going to stop such practices. I have only once bought a dog from a pet shop and I have to say NEVER AGAIN. The dog in question was a bitsa. She had a viral infection which almost killed her, she was covered in flees and filthy. After many visits to the vet we finally got her better but it took months and alot of money. I don't think shops should be allowed to sell dogs or cats at all.

trojan says...
4:48pm Mon 8 Sep 08

We bought a puppy earlier this year from this shop , and although we are lucky our dog is in good health, we discovered she was from an Irish puppy farm and does not even follow the breed standard for the so called pedigree we spent over £500 for. In hindsight we should never have considered buying from this shop.

ohdearyme says...
10:30am Tue 9 Sep 08

Anyone who buys a pup without seeing it interact with its mother is asking for a world of problems.

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