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Kids banned from toy shop

6:34am Thursday 22nd May 2008

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Children have been banned from a Mitcham toy shop amid because of fears they will steal and cause trouble.

Only kids accompanied by adults are being allowed past security men at Smyths Toys in Western Road, Mitcham - the Irish retail giant that opened its second UK superstore in Mitcham last July.

“I just found it incredible that you can ban children from a toy shop. I went back there and was told by three managers that they had banned kids because they’d been stealing so much stuff."

Steve Benjamin

Outraged dad-of-five, Steve Benjamin of Borough Road, confronted store managers last week after his 12-year-old step-son, Aaron Law, was stopped as he tried to buy a friend's birthday present.

Mr Benjamin said: "I just found it incredible that you can ban children from a toy shop. I went back there and was told by three managers that they had banned kids because they'd been stealing so much stuff.

"It was unbelievable. I even said to them that adults steal so were they going to ban me too?"

He added: "I can understand that something like a newsagents or sweet shop may want to stop more than three kids coming in at a time but they're treating Aaron like a criminal.

"He's never been in trouble in his life and was absolutely shocked that he can be treated like this when he's done nothing wrong. All I know is that we won't be going back there."

A manager at Smyths Toys refused to comment on the record but did confirm that some children were denied entry unaccompanied by an adult.

At the nearby Morden branch of Woolworths, staff member Chris Harvey said problems caused by young people had not been severe enough to warrant a ban.

He said: "If there's a large group of children together we might keep an eye on what they're doing, although there hasn't been any major trouble other than the occasional pack of sweets going missing."

But in January several shops in Wimbledon barred children in uniform from entering. This led to the headteacher of Wimbledon College urging parents and pupils to boycott those stores.

In a letter to all parents, Father Adrian Porter hit out at the "criminalisation" and "alienation" of his students, who were forbidden from entering Centre Court shopping centre and many local shops while in uniform.

He said: "Some boys inevitably misbehave, but when you talk to them, they say they are dealt with in a blanket way. If you happen to be 16, you are treated as a potential troublemaker."


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Gerald, Redhill says...
10:12am Thu 22 May 08

These people live in cloud cukoo land, I was a store manager once and the problemn with young people stealing is horrendous, and when you are a manager your job depends on low stock loss. have you noticed the parents always say its not my schild whom steals, even when caught they still repeat this, and they are usually the ones to complain of price increases to cover the cost of stealing.

anon, mitcham says...
7:32pm Thu 22 May 08

i am so fed up with people taring all children as bad there are far more good kids than bad in this town

Bob, Mitcham says...
11:50am Fri 23 May 08

Plenty of good kids, but how can you tell? In the old days you could give the bad ones a clip round the ear, and they'd go away. Now you have to treat the scum just as politely as the nice kids, or you get in trouble with the police, and as a result you have to treat them all as if they are potential thieves. Terrible shame, but unless shopkeepers are empowered to deal with troublemakers, I can't see another way.

BP, Mitcham says...
1:52pm Fri 23 May 08

anon wrote:
i am so fed up with people taring all children as bad there are far more good kids than bad in this town
Where? Not where I live. They are ALL little scumbags. Forever banging and kicking my front door, shouting through the letterbox and more.

ruth moore, says...
8:26pm Fri 23 May 08

what chance do our young people stand when arrogant people think that all kids steal and cause trouble. How dare you. I have three fantastic children and also teach many more great kids who would NOT dream of such behavior. My own children were denied entry to this store when trying to buy sand toys for their baby cousins birthday with money that they had saved themselves. What morals they have learned from being turned away? That society doesn't value young people and they are, all as one emailer said "scumbags" Well done Smyths. The simple alternative, either deal with the problem with proper measures in place or another shop in Mitcham closes down. TOYS R US IS WAITING

Pete, Surbiton says...
1:42am Sun 25 May 08

I don't honestly see the problem. If the problem of customer theft is that bad, then they will shut down the retail store completely, and operate by mail-order only. As it is, Smyths does offer a home delivery service. So I see their policy of banning children as being a comprimise between keeping the retail store open for all, and closing it down for all.

Incidentally, Smyths stores also seem to offer an "in-store guarantee", where you can search for items from their online catalog, and if those items are not available for collection for any reason, they will give you a £7 voucher.

It would be interesting to see if they honour this for children who have been unable to purchase their chosen items due to being refused entry.

Ashley, Wandsworth says...
6:00pm Tue 27 May 08

All they need to do is employ a decent security guard and a seperate cctv operator, this way it won't be so quite easy for people to steal - adults or children.

Den, Wallington says...
8:44am Wed 28 May 08

Maybe if their staff didn't stand around huddled in little groups gossiping people wouldn't be able to steal.
Yes I say people because you will probably find it's more likely adults stealing from the store rather than children.

James Allen, Ceasars Walk says...
12:27pm Thu 29 May 08

Isn't it funny that those commenting who are defending the "little angels" seem utterly illiterate, presumably products of superb parenting themselves.

Ruth Moore, says...
3:52pm Sat 31 May 08

James Allen wrote:
Isn't it funny that those commenting who are defending the "little angels" seem utterly illiterate, presumably products of superb parenting themselves.
Being illiterate does not make someone a thief or trouble maker Mr Allen. Not everyone who does not share your obviously superb literacy skills had bad parenting either and know one is suggesting that ALL children are little angels. The point is NOT to tar all kids with the same brush.

Ruth Moore, Mitcham says...
3:57pm Sat 31 May 08

James Allen wrote:
Isn\'t it funny that those commenting who are defending the \"little angels\" seem utterly illiterate, presumably products of superb parenting themselves.
Being illiterate does not make someone a thief or trouble maker Mr Allen. Not everyone who does not share your obviously superb literacy skills had bad parenting either and know one is suggesting that ALL children are little angels. The point is NOT to tar all kids with the same brush. Whoops, hope I didn't make a typing error as it obviously means I was a product of bad parenting!!!

bob, smith says...
8:56pm Tue 10 Jun 08

i work in a smyths its not every child that steals but the few that do spoil it for the majority!

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